Privacy & Email Policy

Our practice has a Privacy Policy and this is designed to explain the procedures we have in place to maintain the security of all information held by us and to inform you of the recent changes to the law that now allows patients a general right of access to their information.

Please see the reception staff for more details or to view our policy document.
(07) 5580 6677
Quality assurance in this practice and your privacy

Doctors in this practice occasionally take part in clinical audits that help them improve the quality of care they provide you.

 

During a clinical audit, the doctor records information about the treatment of patients with a particular illness. None of this health information can identify the patient.

 

Your doctor may ask you to sign a consent form to use your anonymous health information. Your health information cannot be used without your consent.

 

Your treatment will not be affected in any way by your decision on whether to allow the use of your anonymous health information.

 

Your doctor may participate in clinical audits on medicines run by the National Prescribing Service (NPS). Please be assured by this practice and NPS that all information collected, used and stored remains anonymous as required under the National Privacy Principles.

 

If you would like more information, please take a patient information form or ask your doctor.

 

Your doctor may participate in clinical audits on medicines run by the National Prescribing Service (NPS). Please be assured by this practice and NPS that all information collected, used and stored remains anonymous as required under the National Privacy Principles.

 

If you would like more information, please take a patient information form or ask your doctor.

Map Location
Patients may contact their doctor by email:


reception@hwhmc.com.au, although this is not the preferred method of contact.

Never use email for urgent matters.

Your doctor or designated staff member will respond to your enquiry by telephone as we are unable to guarantee confidentiality through email.